Your Behaviour Matters

banner

 

Lismore City Council is committed to treating the community we serve with respect. We expect the same respect towards Council staff to be reciprocated by our community.   

Issues and situations will often arise that may challenge us. And not everyone will agree with the required course of action. However, there is no excuse for abuse towards Council workers, whether that be in our call centres, out in our parks and gardens, or while collecting your waste.  

The Your Behaviour Matters campaign is designed to remind our community that the way our staff is treated is important to us. It is simply unacceptable that anyone should work in an environment where they feel threatened by the community they are here to support.  

Many are locals like you, who are as passionate about the city they call home as they are about the community to which they belong. Find out a bit more about three of our staff members in these candid interviews: 

Jessica Davis – Team Member Parks and Open Spaces 

 

Ben Fraser – Customer Contact Coordinator  

  

Michael Lewis – Lismore Area Librarian 

 

Council offers several customer service channels for the community to report complaints.  

  • Call: (02) 6625 0500
  • Email: council@lismore.nsw.gov.au
  • Mail: PO Box 23A, Lismore NSW 2480
  • Visit: 43 Oliver Avenue, Goonellabah, NSW 2480 (open 8:30am to 4:30pm) 
  • Complete an online form. 
Back to top