Contact us

Our Customer Service team is dedicated to assisting the public with enquiries and requests — we’re here to help.

Our Corporate Centre at 43 Oliver Avenue, Goonellabah is open Monday to Friday, 8:30am to 4:30pm.

You can reach us by calling 02 6625 0500, emailing council@lismore.nsw.gov.au or lodging an online request anytime using the links below.

If you’re deaf or have difficulty hearing or speaking on the phone, the National Relay Service is available to assist you.

Online requests

Please call us on 02 6625 0500 for emergencies and urgent matters 24/7.

Please note that requests logged online will be dealt with during normal business hours.

• Make a payment
• Make a DA lodgement payment
• Make a general enquiry
• Request a certificate
• Request cemetery grounds maintenance
• Request council building maintenance
• Request maintenance of a tree on council land
• Report an animal issue
• Report an issue with a park or nature reserve
• Report a pollution issue
• Report a road maintenance issue
• Report a sewage/sewerage issue
• Report a waste services issue
• Report a water service issue

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Write to us:

PO Box 23A, Lismore NSW 2480, Australia

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Visit us:

Open 8:30am to 4:30pm;
(Cashier closes 4pm)
Monday to Friday,
Excluding Public Holidays.

43 Oliver Avenue
Goonellabah NSW 2480
View in Google Maps

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ABN:

60 080 932 837