Libraries reopening their doors on Wednesday, 1 July

Thursday, 25 June

The Lismore and Goonellabah libraries will re-open on Wednesday, 1 July 2020 after they were closed due to COVID-19.

The libraries, along with all those in the Richmond Tweed Regional Library network, will continue to be widely available online including the ability to access eBooks, eAudiobooks and eMagazines.

Popular pre-recorded programs such as Storytime, which are accessible on Facebook and on the library’s YouTube channel, will continue for the foreseeable future. Live author events will also continue in the Regional Readers Book Club Facebook group.

The Click and Collect service will cease on 1 July with physical branches reopening for you to select and collect items during opening hours. If you have any concerns about visiting library branches to select and collect items, please contact your local library staff for other options.

Richmond Tweed Regional Library Manager Jo Carmody said staff were excited to welcome back regular and new library users.

“There are some very important conditions the community needs to be aware of before coming to the library," she said.

"Conditions which effect things like our opening hours, how many people can be in the library at any one time, and how staff are able to assist. There’s also many ways the community can help us all keep safe and well.”

Opening hours
• The library will be operating at reduced hours, contact your library branch for more information or view the branch information on our website at www.rtrl.nsw.gov.au
• Seating will be reduced, and groups and meetings will not be permitted until further notice

Returns
• All items should be returned via the chute on the outside of your library building (or to the returns area as directed at your library)
• All returns will be quarantined for 72 hours prior to check-in

Borrowing
•    You will be able to borrow items as normal and pick up reserves. If possible, please reserve items via the online catalogue available from the library website at www.rtrl.nsw.gov.au
•    The borrowing period will return to the usual 3 weeks
•    Frequently handled items like newspapers and children's toys will be unavailable at this time

Public computers
•    Printers, scanners, Wi-Fi, and a limited number of PCs will be available for use
•    Staff may be able to assist with computers, copying and scanning from the required 1.5 metre distance
•    PC sessions will be limited to 30 minutes and must be booked beforehand, by phone or online at www.rtrl.nsw.gov.au

Help us by... 
•    Sanitising your hands when you enter the library
•    Practicing good hygiene and maintaining social distancing
•    Using EFTPOS as your payment method to reduce physical contact
•    Staying at home if you are unwell
•    Using the loans stations where possible
•    Downloading the CovidSafe app on ANDROID or IOS

Other information 
•    Our eLibrary remains open 24/7
•    Children's programs and author events will continue online
•    Staff are available to help over the phone 9am-5pm, Monday to Friday

“Unfortunately, the Mobile Library will be off the road due to its size. It’s a small space and there’s no way to guarantee the safety of the community and our staff in such confines. We are determined to find a way to service our outlying communities as soon as possible,” Jo said.

You can keep up to date with all the latest news from the library on its website at 
www.rtrl.nsw.gov.au. You can also sign up for the monthly newsletter and follow them on social.

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