What's On In Lismore City

  • CBD Councillor Interview

    Thu, Jun 20 2013

    Interviews will be available with Councillors Battista and Ritchie The Interviews are held in the CBD Centre 55 Magellan Stre
  • LBPP meeting

    Fri, Jun 21 2013

    The Lismore Business Promotion Panel will meet in the Magellan Room at Council's CBD Office, 55 Magellan Street, Lismore.
  • Extraordinary Council Meeting

    Tue, Jun 25 2013

    Meetings commence at 6pm in the Council Chambers, 43 Oliver Ave, Goonellabah The Business Paper is available on Council's web

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Lismore City Council News

Lismore City Council offers a range of online news services including the latest Lismore City Council news items which are published below. Also, 'Lismore City News' is published online each week as a summary of Council news, events and issues including public exhibition items, Council meetings and related information. You can also subscribe to have one or both of these online news services delivered directly into your inbox via our eNews subscription page.

WOMBAT Group to find better, smarter ways to work

Thursday, July 12 2012

Most people think public servants sit around crashing computers and jamming photocopiers, but at Lismore City Council the staff not only have a healthy sense of humour but also a genuine desire to make their workplace better.

Now thanks to the progressive thinking of the General Manager, Lismore City Council has launched the Waste Of Money, Brains and Time (WOMBAT) Group which will help Council be a happier, smarter and more productive enterprise.

GM Gary Murphy hit upon the idea during a site visit to Norco last year where Councillors noticed a big red ‘no smoking sign’… except it depicted a wombat where normally you’d see a cigarette.

Aware Councillors may inadvertently think there was some form of animal cruelty afoot, Norco staff were quick to explain that anything deemed a WOMBAT (Waste Of Money, Brains and Time) was prohibited in the factory.

“We all thought it was hilarious and also incredibly smart,” said Gary.

“Studies have shown in many workplaces all over the world that involving staff, fostering good ideas and getting rid of things that simply aren’t working are the best ways to create a cohesive workforce. From there, financial savings, better relationships and a more efficient team is the inevitable outcome.”

Gary moved to Australia from New Zealand in August 2011 to take up his position and said as the new head honcho he wanted to nurture open decision-making within Council. He said WOMBAT was part of changing Council’s internal culture and moving away from the top-down approach, as people at a grassroots level always have the best knowledge to find solutions for day-to-day problems.

Gary said already some great ideas had come from staff, such as IT guru Garth Hayhurst, who encouraged Council to hold an iPad trial with Councillors and staff reading business papers from iPads rather than in hard copy.

It was so successful Council has now made the permanent switch – saving Council around $1200 a month in printing costs, which will see the iPad investment paid off in just one year.

“Our staff have the knowledge, so let’s use their ideas,” enthused Gary.

“Another great example is some of the parks and garden staff who worked out a way to lift the goalposts at Oakes Oval and Crozier Field. Previously it had to be done by hand, but seeing the problem, these guys invented a device that could be attached to a vehicle, making the whole process of lifting these 17-metre goalposts far less labour intensive. Management were so impressed they nominated them for a WorkCover Award and they came away with a silver medal.

“They identified and solved a problem through their own ingenuity – it’s a classic example of how the WOMBAT Group could work.”

Mr Murphy cited an article published in The Sydney Morning Herald on May 30 by Nicholas Gruen, chair of the Australian Centre for Social Innovation, which looked at how Japan developed a new system of industrial production where workers eliminated inefficiencies and became more motivated through enhanced training and being in direct control of the process. Gruen explained that while this was initially more expensive for Toyota, the savings made when teams of workers began discovering better ways to work soon outweighed the original cost. Bad behaviour was also largely eliminated and people enjoyed better relationships.

“It takes me back to Adam Smith, the founder of modern economics, explaining how slavery seemed like the cheapest form of labour but was really the most expensive because the slave had no stake in his own productivity,” wrote Gruen.

“If he had particular aptitude or suggested ways to economise on his own labour, he would probably cop a beating for laziness… It's not utopia but the move from adversarial, rent-seeking, fearful workplaces to Toyota's more enlightened system was something Adam Smith would have recognised as progress.”

Executive Director of Infrastructure Services Garry Hemsworth has now been charged with heading up the WOMBAT Group.

“This is a great opportunity to get those staff closest to the problem to solve the problem – we’ll also have some fun along the way,” said Garry.

“Staff will be involved in implementing the ideas they’ve put forward, so they can see their input is not just valued but heeded and acted upon.

“We never have enough money or time to go around so we’d love to save some wherever we can. And we have more than 400 employees at Lismore City Council so there are lots of brains to pick.”